Handling Time
We are committed to process all orders upon receipt. If we encounter any problems processing or shipping your order you will be contacted immediately. Orders placed by 1:00 PM (CST) on weekdays will generally ship on the same day. Orders placed after 1:00 PM (CST) will ship on the next business day (Monday through Friday). Books ship via the United States Post Office. All books are wrapped with care, well-padded and shipped boxed or in padded envelope. Only a single book less than one inch thick or smaller can fit into a Global Priority cardboard envelope.
Shipping FOB shipping point (origin)
FOB shipping point (origin) means that the buyer pays the shipping cost, assumes ownership of the goods in transit and handles filing of lost mail claim with USPS if any. We mail out all shipments with USPS tracking number and cannot be responsible for item not received when USPS website is showing that the item is delivered.
Shipping & Handling Rates
Please select the shipping option that best suits your needs. Note that these are estimates only of when you may expect delivery for the shipping option of your choice. Business days are normal weekdays. Saturdays, Sundays, and major holidays do not count as business days.
| DESTINATION |
SHIPPING
METHOD |
1ST BOOK |
EACH
ADDITIONAL BOOK |
| USA |
USPS
Ground/Media Mail (4-12 Business Days) USPS Priority Mail (2-3 Business Days)
USPS Medium Flat Rate Priority Box (2-3 Business Days)
USPS Large Flat Rate Priority Box (2-3 Business Days) |
$ 4.00 $ 7.00
$ 11.50
$ 15.50 |
$ 2.00
|
| CANADA & MEXICO |
Global
Priority Envelope (14-21 Business Days) Book must fit in envelope
Global Priority Medium Flat Rate Box (14-21 Business Days)
Global Priority Large Flat Rate Box (14-21 Business Days) |
$ 14.00 $ 30.00
$ 40.00 |
$ 14.00 $ 0.00
$ 0.00
|
| EUROPE |
Global
Priority Envelope (14-21 Business Days) Book must fit in envelope
Global Priority Medium Flat Rate Box (14-21 Business Days)
Global Priority Large Flat Rate Box (14-21 Business Days) |
$ 17.00
$ 40.00
$ 60.00 |
$ 17.00
$ 0.00
$ 0.00
|
| ASIA
& PACIFIC |
Global
Priority Envelope (14-21 Business Days) Book must fit in envelope
Global Priority Medium Flat Rate Box (14-21 Business Days)
Global Priority Large Flat Rate Box (14-21 Business Days) |
$ 17.00
$ 40.00
$ 60.00 |
$ 17.00
$ 0.00
$ 0.00
|
LATIN
AMERICA |
Global
Priority Envelope (14-21 Business Days) Book must fit in envelope
Global Priority Medium Flat Rate Box (14-21 Business Days) Global Priority Large Flat Rate Box (14-21 Business Days) |
$ 17.00
$ 40.00
$ 60.00 |
$ 17.00
$ 0.00
$ 0.00 |
The shipping cost will be computed when you place your online order. Shipping costs are based on books weighing 2.2 LB, or 1 KG. All rates are in US dollars.
In the rare instance the shipping calculation is off we will inform you of any necessary changes before we complete the processing of your order. Our shipping method on orders outside the United States is via United States Postal Service International. Delivery time varies depending on customs and destination. Most orders arrive in 1-4 weeks.
Large Orders and Sets
Shipping options and prices may vary from those described above for oversize/large books and multi-volume sets. Generally, shipping is charged for each book (or each volume in a multi-volume set) shipped. When possible, Christian Pages will make every effort to find the best shipping option and rate available and will notify you before we complete the processing of your order.
Drop Shipments
Christian Pages will drop ship book orders to any gift-to or ship-to address once the billing information of the credit card used to place the order is confirmed and verified. We will email a copy of the receipt to the purchaser and the USPS label ID tracking number to pass on to the recipient. No receipt will be sent with the order.
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Package Tracking
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This service is available for all domestic (U.S.) customers only. Once your package leaves our store we will send you a Ship Confirm email confirming the shipment, shipping address and label ID tracking number from USPS. With that tracking number, you can check the status of your package either by calling USPS at 1-800-222-1811 or by going to the USPS web site at http://www.usps.com
You can also check the status of your package by clicking on our track your package link in the Home Page and entering the tracking number that was emailed to you or you can click here to track your package. |
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Security and Privacy Website Security
We are strongly committed to securing our customers’ transactions, protecting their credit cards and securing our website from hackers. Comodo, our third-party vendor, monitors and tests daily our website for new vulnerabilities and security risks. The TrustLogo digital certificate displayed on our website is an assurance that you can shop online knowing that your personal information is protected at the highest industry standards.
Our website has security measures in place to protect the loss, misuse and alteration of the information under our control. We use 128-bit SSL encryption technology to secure our customers’ credit card transactions. This technology encrypts all of our customers’ personal information including credit card number, name and address, so that it cannot be read as the information travels over the Internet. We never had any fraudulent use of credit card reported as a result of purchases made with us.
Customer Privacy
Our website uses an order form for customers to use when ordering books. We request customer contact information (name, address and email address) and financial information (payment information to make purchases) on their order form. The customer contact information is used to contact the customer when questions arise about the order. The customer financial information is used to bill the book purchases. We never sell customer contact information. We never keep customer financial information in our database, and all financial information are deleted from our system within 24 hours of book purchase.
We provide our customers the following options for removing their contact information from our database and to not receive any future communication from us:
You may call at 1-800-939-7922.
You may send a fax to 1-847-466-3773.
You may send an email to books@Christian-Pages.com
You may send a letter to the following postal address. Christian Pages P.O. Box 957384 Hoffman Estates, IL 60169
Our customers have the option to change and modify information previously provided by logging in through our home page and then accessing account administration.
Customer Comments
If you have any comments or complaints about your dealings with our online store, please send them to us at:
Christian Pages P.O. Box 957384 Hoffman Estates, IL 60169 UNITED STATES Phone:(800) 939-7922 Fax: (847) 466-3773 Email: books@Christian-Pages.com
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